FAQs

FAQ - PRESCRIPTIONS
Help/ Inquiries Q1. How do I get a prescription? A1: Glassesshop.com does not provide eye exams or write prescriptions for eyeglasses. Please visit yo...
Tue, Feb 28, 2017 at 12:02 AM
FAQ - LENSES
Q1. What are the lenses made of? A1: We use light weight CR39 and polycarbonate plastic lenses. Our standard lens is single vision1.50 index. We also offer...
Mon, Apr 10, 2017 at 11:18 PM
FAQ - FRAMES
Q1. What do the three frame measurements mean? A1: The frame measurements on each product’s page are listed as three numbers. The first number refers to th...
Mon, Feb 27, 2017 at 11:30 PM
FAQ - PAYMENT
Q1. What forms of payment do you accept? A1: For purchase orders, we accept all major credit and debit cards. We also accept payment through PayPal. Glass...
Mon, Feb 27, 2017 at 11:38 PM
FAQ - SHIPPING
Q1. How long will it take to get my glasses? A1: This depends on what lenses and shipping method you choose, namely the time includes the processing time a...
Mon, Feb 27, 2017 at 11:42 PM
FAQ - RETURN AND EXCHANGE
Q1. What is your guarantee and return policy? A1: We are confident that you'll love our product. However, if for some reason you're not completel...
Tue, Feb 28, 2017 at 12:05 AM
FAQ - PLACE OR CHANGE AN ORDER
Q1. What do I need before placing an order for prescription glasses? A1: To purchase a pair of prescription glasses, all you need is your eyeglass prescrip...
Mon, Feb 27, 2017 at 11:56 PM
FAQ - INTERNATIONAL ORDER BASICS
Q1. Which countries do you serve?  A1: We cooperate with world-renowned express companies such as USPS/FEDEX and guarantee safe and timely delivery of your...
Mon, Feb 27, 2017 at 11:59 PM