FAQs

FAQ - PRESCRIPTIONS
Help/ Inquiries Q1. How do I get a prescription? A1: Glassesshop.com does not provide eye exams or write prescriptions for eyeglasses. Please visit you...
Sun, Feb 7, 2021 at 11:17 PM
FAQ - LENSES
LENSES AND COATINGS GlassesShop is the largest online full-service eyewear store in the United States. We offer quality prescription lenses to any custome...
Sun, Feb 7, 2021 at 11:27 PM
FAQ - FRAMES
Q1. What do the three frame measurements mean? A1: The frame measurements on each product’s page are listed as three numbers. The first number refers to th...
Sun, Feb 7, 2021 at 11:33 PM
FAQ - PAYMENT
Q1. What forms of payment do you accept? A1: For purchase orders, we do accept PayPal, Amazon Pay and all major credit cards, and debit cards with a Master...
Sun, Feb 7, 2021 at 11:37 PM
FAQ - SHIPPING
MANUFACTURE TIME LENS TYPE TIME Non-Rx 1-2 business days Single vision 2-3 business days Blue block lenses 3-5 business days ...
Sun, Feb 7, 2021 at 11:41 PM
FAQ - RETURN AND EXCHANGE
Q1. What is your guarantee and return policy? A1: We are confident that you'll love our product. However, if for some reason you're not completel...
Sun, Feb 7, 2021 at 11:50 PM
FAQ - PLACE OR CHANGE AN ORDER
Q1. What do I need before placing an order for prescription glasses? A1: To purchase a pair of prescription glasses, all you need is your eyeglass prescrip...
Sun, Feb 7, 2021 at 11:56 PM
FAQ - INTERNATIONAL ORDER BASICS
Q1. Which countries do you serve?  A1: We cooperate with world-renowned express companies such as USPS/FEDEX and guarantee safe and timely delivery of your...
Sun, Feb 7, 2021 at 11:59 PM
Track My Order
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Tue, Feb 23, 2021 at 12:27 AM